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LUPEN CORPORATION’S PRIVACY POLICY

Last Updated: February 22, 2024

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This privacy policy (“Policy”) describes the manner in which Lupen Corporation (“Lupen,” “Company,” “we,” “us,” “our”) collects, uses, maintains, and discloses personal information when you visit our website www.lupen.ai (the “Site”), our mobile application, or use any services, features, functionality, or other offerings available through the Site (collectively referred to with the Site as the “Services”).

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Please read this Policy carefully to understand our practices regarding your information. By accessing or using the Services, you are indicating your consent to this Policy. If you do not agree to this Policy, you may not use or access our Services.

 

Collection, Use & Sharing of Information

We may collect certain information when you use or access our Site. “Personal Information” is information that can be used to identify you. Below are specific examples of the types of Personal Information we may collect. Personal Information does not include information that has been de-identified or aggregated and that cannot reasonably be used to identify you. We may use de-identified or aggregated information for any lawful purpose and share it with any party.

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In addition to the uses described herein, we may also use personal information for one or more of the following purposes:

  • Provide, maintain, and improve the Site;

  • Verify, cleanse, update, and maintain information provided through the Site or through the other methods described in this Policy;

  • Provide and deliver the Services, process transactions, and send related information, including communications and invoices;

  • Send technical notices, updates, security alerts, and support and administrative messages;

  • Respond to comments, questions, and requests, and provide customer support;

  • Create Lupen account(s) and identify users signing in to their accounts;

  • Communicate about products, services, offers, promotions, rewards, and events offered by Lupen and others, and provide news and information;

  • Monitor and analyze trends, usage, and activities in connection with the Site;

  • Detect, investigate, and prevent fraud and other illegal activities;

  • Protect the rights and property of Lupen, our customers, and others;

  • Personalize and improve the Site and Services, including by training Large Language Models or other Artificial Intelligence models;

  • Provide notice of important changes to the Site, including changes or updates to this Privacy Policy;

  • Consider persons for possible employment with Lupen, and communicate about employment opportunities or submitted employment applications;

  • Respond to requests from individuals to access, correct, or delete their information, or requests to exercise other rights related to their information under applicable law;

  • Create aggregated statistical data, inferred non-personal data, or anonymized or pseudonymized data (rendered non-personal and non-identifiable), which we or our business partners or customers may use to provide and improve our respective services;

  • Comply with our contractual and legal obligations, resolve disputes with users, and enforce our agreements; or

  • Carry out any other purpose described at the time the information was collected.

 

Categories of Personal Information We Collect:

  • Identifiers, such as name, postal address, e-mail address, telephone number, and internet protocol address, that you may provide when using or contacting us through our Services.

  • Demographic information, such as date of birth, age, or gender, that you may provide when using or contacting us through our Services.

  • Textual content that you may provide when contacting us through our site or Services. 

  • Internet or other similar network activity, including browsing history, search history, links, and information regarding your interaction with an internet website, application, or advertisement may be collected when using or contacting us through our Site.

  • Geolocation data, including IP addresses which provide information about users’ approximate location, may be collected when using or contacting us through our Site.

  • Sensitive Information, such as reason for or type of medical appointment that you may provide when using our Services to schedule, book, or otherwise process a medical appointment.

  • Payment Information, such as credit card or debit card numbers, may be collected on our behalf through our third party payment processing vendors in order to process purchases and other transactions in connection with our Services.

 

Sources for Personal Information We Collect:

  • We receive Personal Information from individuals through their direct interactions with and access to or use of our Site or Services, including when contacting us through our Site or other mediums.

  • We receive Personal Information, such as technical data, usage data, and internet and other similar network activity, through automated technologies, such as cookies, web beacons, and other interactions with our Site. At this time, we do not currently respond to “do-not-track” requests from users’ browsers.

  • We receive Personal Information from our affiliate companies, service providers, business partners, and other third parties, including medical providers that contract with us to use our Services.

 

Our Business or Commercial Purposes for Collecting Personal Information and Categories of Third Parties to Whom the Information is Disclosed:

  • Identifiers are collected to provide individuals with our Services, to improve the quality, safety, and security of the Services, to customize and improve the Services, to respond to, administer and process requests related to the Services, to provide customer support and respond to inquiries regarding our Services, and for any other purpose to which you consent. We may share identifiers with our affiliates, our employees, our contractors, our service providers, other third party partners, including medical providers that contract with us to use our Services, that assist us in providing the Services, and to any party with your consent.

  • Demographic information is collected to provide individuals with our Services, to improve the quality, safety, and security of the Services, to customize and improve the Services, to respond to, administer and process requests related to the Services, to provide customer support and respond to inquiries regarding our Services, and for any other purpose to which you consent. We may share demographic information with our affiliates, our employees, our contractors, our service providers, other third party partners, including medical providers that contract with us to use our Services, that assist us in providing the Services, and to any party with your consent.

  • Textual content is collected to provide individuals with our Services, to improve the quality, safety, and security of the Services, to customize and improve the Services, to respond to, administer and process requests related to the Services, to provide customer support and respond to inquiries regarding our Services, and for any other purpose to which you consent. We may share textual content with our affiliates, our employees, our contractors, our service providers, other third party partners, including medical providers that contract with us to use our Services, that assist us in providing the Services, and to any party with your consent.

  • Internet or other similar network activity is collected to provide individuals with our Services, to improve the quality, safety, and security of the Services, to customize and improve the Services, to respond to, administer and process requests related to the Services, to provide customer support and respond to inquiries regarding our Services, and for any other purpose to which you consent. We may share internet or other similar network activity with our affiliates, our employees, our contractors, our service providers, other third party partners, including medical providers that contract with us to use our Services, that assist us in providing the Services, and to any party with your consent.

  • Geolocation data is collected to provide individuals with our Services, to improve the quality, safety, and security of the Services, to customize and improve the Services, to respond to, administer and process requests related to the Services, to provide customer support and respond to inquiries regarding our Services, and for any other purpose to which you consent. We may share geolocation data with our affiliates, our employees, our contractors, our service providers, other third party partners, including medical providers that contract with us to use our Services, that assist us in providing the Services, and to any party with your consent.

  • Sensitive information is collected to provide individuals with our Services, to improve the quality, safety, and security of the Services, to customize and improve the Services, to respond to, administer and process requests related to the Services, to provide customer support and respond to inquiries regarding our Services, and for any other purpose to which you consent. We may share sensitive information with our affiliates, our employees, our contractors, our service providers, medical providers that contract with us to use our Services, and to any party with your consent.

  • Payment information is collected to provide individuals with our Services, to improve the quality, safety, and security of the Services, to customize and improve the Services, to respond to, administer and process requests related to the Services, to provide customer support and respond to inquiries regarding our Services, and for any other purpose to which you consent. We may share payment information with our affiliates, our employees, our contractors, our service providers that assist us in providing the Services, and to any party with your consent.

 

In addition, where consistent with applicable laws and regulations, we may disclose Personal Information in all categories above:

  • To prepare, negotiate, or perform a contract with you;

  • To respond to subpoenas, court orders, or other legal process or otherwise as
    required by law or the competent government or judicial authorities;

  • To establish or preserve a legal claim or defense;

  • As part of corporate restructuring, sale of assets, merger, or divestiture; or

  • To prevent fraud or other illegal activities, such as willful attacks on our information technology systems.

 

Sale and Marketing of Personal Information

We do not sell Personal Information to third parties for their direct marketing purposes. We do not disclose Personal Information to third parties for their direct marketing purposes.

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Third-Party Links & Cookies

Our Services may contain links to other websites or may be linked from other websites or social media platforms. We may also partner with third parties that may use technologies such as cookies, widgets, and links to gather information about users on our Site. We do not have control over third party websites or social media platforms, and any third party website’s privacy practices are not governed by this Policy. Any time you leave our Site  or Services to a third party website or social media platform or interact with a third party link or other technology, you should exercise caution and review the privacy statement applicable to such websites to learn more.

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Choices and Access Concerning Your Personal Information

Your choices regarding our use and disclosure of Personal Information: We give you certain choices regarding our use and disclosure of your Personal Information for promotional purposes. You may opt out from receiving electronic communications and promotional related emails by following the opt out or unsubscribe instructions contained in those communications or emails. If you no longer want to receive promotional-related emails from us, you may opt out according to instructions in such communications. Please note that if you opt out of receiving marketing-related messages, we may still send you important administrative messages and alerts.

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California Shine the Light Law

Under California law, California residents have the right to request in writing from businesses with whom they have an established business relationship certain information pertaining to third parties to which the business discloses personal information for marketing purposes. We do not sell Personal Information collected on our Site to third parties for their direct marketing purposes. We do not disclose Personal Information to third parties for their direct marketing purposes. To learn more, please contact us using the information below.

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Other Jurisdictions

To the extent applicable law provides you with the right to review, correct, update, or delete Personal Information that you previously have provided to us, please contact us using our contact information below should you wish to do so. We will respond to your request consistent with applicable law.

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Data Security & Retention

The security of your Personal Information is important to us. We employ a number of organizational, technical, and physical safeguards designed to protect the Personal Information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the absolute security of your Personal Information. Your submission of any Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

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We will only retain your information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for your information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of your information, the purposes for which we process your information and whether we can achieve those purposes through other means, and the applicable legal requirements.

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Data Relating to Children Under the Age of 16

Children under the age of 16 are prohibited from using or accessing the Services. Our Services are not intended for or directed at anyone under the age of 16 (or such other age as may be restricted under local law). If we are made aware that we have received information in violation of this provision, we will use reasonable efforts to locate and remove it from our records.

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If you believe that we possess your child’s information in violation of this provision and wish to have it removed, please contact us using the information listed below.

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Changes to Our Privacy Policy

We reserve the right to make any changes, modifications, additions, or deletions to this Policy at any time. If we make material changes to privacy practices, we will notify you by email or through a notice on this page. We encourage you to check this page regularly for updates.

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Contact Information

To ask questions or comment about this Policy and our privacy practices, contact us at admin@lupen.ai

Download Privacy Policy

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